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How a neighbourhood bakery doubled weekend orders

Key points

  • The owners had baked for guesses.
  • Within eight weeks weekend orders had doubled and unsold stock fell by about a third.
How a neighbourhood bakery doubled weekend orders
Photo: Illustration: Stackmere Journal (synthetic)

The owners had baked for guesses. A simple order form told them what to bake, and customers liked collecting a warm box.

Within eight weeks weekend orders had doubled and unsold stock fell by about a third. The names and figures here are invented.

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